Delivery Policy:

Unfortunately, we cannot guarantee delivery at a specific time of day. Substitution may be necessary to ensure your gift is delivered on the day you requested. Delivery dates may vary during the holiday months such as Thanksgiving, Christmas, and Valentines Day. Taxes are based on prevailing rates in the delivery area.

Orders must be placed before 12pm for Same-Day deliveries. Funeral/ Memorial arrangements require a 48 hours lead-time. For any questions on your Funeral/Memorial Arrangement or whether your order can still be delivered same-day, please call us at  623-404-3200.

Exotic/ Specialty Flowers and Plants - Due to the limited availability of exotic/ specialty flowers and plants, Next-Day delivery is required. If your order requires addition processing time after you’ve placed your order online, we will send a follow up email to notify you of the approximate delivery date your order will be delivered.

FAQ's

How can I check my Delivery Status?

Please consider your order delivered on the day you requested if you receive a confirmation. If we have any difficulties with your order, we will contact you by telephone and/or e-mail. All orders receive a text or email confirmation of delivery. 

How will I know if my gift/order has been successfully delivered?

All deliveries will be made on the date you request unless we notify you of any complications. Once delivery is completed you will receive a delivery confirmation via text or email. Be sure to check your spam/junk folder if you do not see a delivery confirmation in your inbox.

What happens to my order when you attempt delivery and the recipient is not at home?

If the recipient is not at their home when a delivery is attempted, our first step is to contact the recipient to coordinate the delivery with them. If they do not answer or do not authorize us to leave the flowers at the doorstep, we will give you (the customer) a call to discuss next steps. If there is no authorization to leave at doorstep or no safe place to leave the flowers, we will bring the arrangement back to our location and re-attempt the delivery per the recipient's instructions, or have it available for the recipient or the customer to pick-up from our store. Due to COVID-19 staffing limitations, we can not provide multiple delivery attempts. Additional delivery fee may apply. 

What happens if my delivery is refused by the recipient?

If your delivery is refused, the item is available to you to pick up in the store for 24 hours. No refunds will apply.