COVID-19 Update: Our steps to ensure the safety of our Community
Like all businesses and retailers, we are closely monitoring the ongoing developments related to Coronavirus (COVID-19). The safety and well-being of our staff and customers is our highest priority and we wanted to reach out to let you know that we are taking the recommended steps and precautions to keep our crew informed and ensure your shopping experience is safe and pleasant.
We continue to monitor and follow the recommendations from the Centers for Disease Control, state and local health departments.
We have taken the additional steps:
- Masks are REQUIRED when shopping at our location.
- Curbside Pick-Up: If you would like to pre-pay over the phone or online, you can call us when you get to the store and we can bring your flowers out to you.
- Hospitals: At the current time Banner Del Webb is not accepting Floral Deliveries. Covid Policies change daily, sometimes hourly. We will continue to check daily and with each order we get.
- Nursing Homes: We will need to call to verify we can deliver flowers.
- Businesses: Please make sure the recipient is working at the workplace & is able to receive flowers.
- Deliveries: Our priority is keeping everyone as safe and healthy as possible. Drivers wear masks for deliveries.
- Wedding Consultations: Appointments can be made. In person appointments will require a mask due to close contact with our staff during consultations. Please call to set up an appointment or request an appointment online here: https://infinityfloraldesigns.com/consultation/
- Funeral Flowers: Families are encouraged to view our Sympathy catalog on our website: https://infinityfloraldesigns.com/surprise-florist-flower-delivery/occasions/sympathy-and-funeral/
In-Store catalogs are available. We ask that you limit the number of family members to 3. We recommend trying to make arrangements over the phone to avoid contact. In person consultations will require a mask due to close contact with our staff during consultations.
- AVAILABILITY: Please read below what has caused a flower shortage right now. We urge you to place your orders early vs same-day to allow time for sourcing.
HOW HAS COVID AFFECTED THE FLORAL INDUSTRY:
There is a flower shortage right now. The supply-demand imbalance for flowers is unprecedented and we want to take this opportunity to explain what is causing the tight market conditions and how this is all impacting the days, weeks and months ahead. Common flowers that are usually abundant have become hard to find! Common flowers such as carnations, daisies, roses and numerous others!
COVID: One year ago, the entire world confronted a massive disruption from the Covid pandemic. Many florists and growers closed down, some permanently. Around the world, flower growers were impacted as flower demand collapsed, and nobody could predict what would happen next. As a result, several growers made decisions in 2020, reducing cost and cutting back production (planted less plants). We are still dealing with those down streaming effects..because in reality, demand became high for flowers, consumers valued flowers and plants to connect with others when they couldn’t connect in person.
LOGISTICS: Also a result of covid…the pandemic wreaked havoc with the flower supply chain and logistics companies that get flowers to us fresh from the farms. Passenger flights have been dramatically reduced, forcing increased demand to cargo airlines for freight. In some case, cargo planes themselves have been redeployed from South American to other regions of the world to accommodate the spiking demand. The result---higher prices for air cargo and less availability of space for perishable items like flowers. In addition, there was already a lack of truck drivers before the pandemic to complicate things even more.
DEMAND: All these factors have affected the supply chain over the last year…just as people are sending more flowers, because they have been separated from loved ones for so long. We LOVE that consumers have found the value in flowers & plants! This is exciting and promising for our industry and we hope the sending of flowers more often continues! The challenge for us though, is that the spiking demand for flowers is occurring at precisely the time when flower supply is low!
Thank you for you patience and understanding. We guarantee our customers that we had made every effort to get the flowers you want at a reasonable price. We ask that you bear with us as we strive to provide the outstanding service & product that you have come to expect from Infinity Floral.
Please know we do everything we can to fill orders to everyone’s specifications but, there will be times where flexibility is needed in case of product delays so please bare with us and trust us with substitutions. We are hopeful for a more normal supply level in the months ahead!
In addition, we would like to remind you that the floriculture industry can play a critical role in improving mental health as we navigate COVID-19:
- Research from Rutgers, The State University of New Jersey, shows that the presence of flowers around senior citizens decreased depression among 81%, refreshed recent memory among 72% and encouraged outreach to loved ones among 40 percent.
- Research from the University of North Florida shows that people who lived with flowers in their homes for just a few days reported a significant decrease in levels of stress and improvements in their moods.
- Research from Harvard University found that people who live with flowers report fewer episodes of anxiety and depressed feelings.
Times like this remind us how thankful we are to be a part of such a vibrant and resilient community, and how truly grateful we are for each and every one of our customers. We are always happy to assist you over the phone at 623-404-3200 or via our website at https://infinityfloraldesigns.com/
Our top priority is to keep the entire community safe, and we will continue to assess and address the how this pandemic is affecting the floral industry as it evolves.
We thank you for your business and we hope to see you soon. We wish you and yours continued good health!
Sincerely,
Infinity Floral Designs
